Udemy is a vast global marketplace for learning and teaching online where students are mastering new skills and achieving their goals by learning from an extensive library of over 45,000 courses taught by expert instructors. They have offices in Dublin Ireland, San Francisco CA, and Ankara Turkey.
Since 2013, Udemy has been an extremely successful web-based e-learning platform with 3 million users. They first released an iOS application and found that it matched their users’ needs. They decided to start expanding their application to Android platform but their resources were limited.
Udemy took advantage of our free trial to run a 2-month test with a dedicated team of 2 testers starting back in November 2013, manually testing their Android app. The trial was a clear success. Even before it ended quality improvements were evident, and soon all external testing for both Android and iOS apps was transferred to us.
In particular, Udemy saw significant improvement in:
Due to our 24-hour life-cycle and time zone differences, we were able to fill Tapjoy’s desire to have all test results in their morning period every day, so they can send us fixes, feedback, and new builds at the end of their working day.
By handing over their product testing to us, their internal managers were able to spend more time on new features, monetization, and community management.
Since 2013 we have been a stable, reliable, and self-managing partner for Udemy. We have also set up a dedicated team of testers, manually testing their products, and we provide an additional user support service.
“Thank you, you guys rock! I’ve already started fixing those bugs.”