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game management
make your first
impression the
right one

game management

Game management is designed to facilitate the successful launch and maintenance of your new title. We provide one of the most effective game management BPO services in the industry. Increased demand for a high-quality user experience, drives the need for real-world testing and active agent participation. These elements are paramount to the successful launch of a title. Our game management offers several specialized web and mobile gaming services to provide the best testing and launch conditions required by real-world gamers.​

Game Moderation and Guideline Enforcement

User-generated content is a vital part of any social gaming experience and provides essential SEO, awareness, and promotion for the success of a title. However, this also leaves your title open to potential abuse, spamming, user safety, and brand reputation damage. Moderating is an essential part of maintaining a fair and user-friendly environment, that protects your player community and your brand. You may also have specific rules and regulations that require enforcing. We can provide your protection you require at the level you require, 24/7/365.​

Multiplayer Enrichment

If you are creating a title with any aspect of MMO, MMORPG, Real-time Multiplayer or Real-time Battle, then launching with an adequate player base is essential. While AI’s can provide an aspect of this, they are never comparable to real players. Game Launch Enrichment provides a spectrum of players to operate under your specifications during your launch to seed your game with real-world players that behave the way you want. This gives your launch the platform base, player structure, and audience progression values that create real adoption and retention. We can ensure your launches, events, or any other multiplayer experiences have players in-game to interact with users.​

Alpha Beta Testing

No game is ever released without real-world closed environment testing with feedback from dedicated, experienced game testers. Our dedicated in-house testing teams form part of our game management services. Game Testing provides hand-selected series of focus groups designed to 'Real World' test as many conceivable usage scenarios as possible. This not only helps to finalize any further bugs but is also used to gain user feedback on UI logic, functionality, and feature understanding. We do not crowd-source from freelance applicants. Our testers are all in-house and follow the guidelines you provide to give the best feedback to improve your title.

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