safety of your
Forums and review centers play a large part in many businesses. As app developers, we are acutely aware of the impact good reviews on the App Store and Google Play can have on revenue and brand reputation. Any sector displaying user generated content should be moderated to filter and flag offensive content, as well as block abusive users. We have a variety of services to manage and moderate content, keeping apps, forums, social streams and dating sites, safe by preventing any unnecessary content that could cause a drop in ratings, users abuse, or brand damage.
Illegal and Radical Material
Our dedicated teams are on hand to escalate ‘live’ risks to authorities if required and filter undesired radical or propaganda material deemed unfit for your brand.
Targeting Cyber Bullying and Trolls
We apply highly accurate detection of trolls and cyberbullying. We intervene without suppressing freedom of speech for other users. Online harassment can destroy trust in a social platform, drive away high profile users and cause a reputation crisis.
Increasingly sophisticated methods are being used by sex offenders to exploit children, young people, and adults online. We have expertise with social platform regulations helping to identify sexual predators and online groomers, protecting those most at risk.
Hate Speech and Abuse
Countering hate speech, without suppressing users’ freedom of expression, is challenging for social platforms. An array of social and psychological techniques are applied to allow us to help filter for what is and isn’t acceptable for your brand.
Child Abuse and Illegal Images
We deliver a complete child-safety service to comply with child abuse reporting. We work with industry partners to combine known illegal image detection with a dedicated team, which reports issues, and where necessary escalates concerns directly to authorities.
Trending Product Issues
Complaints posted about your products or services have the potential to reach millions, and influence customers. Crisp actively tracks and groups specific complaints, delivers a complete overview and provides instant notification of trending issues to your product teams.